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Welcome to Carter Animal Hospital! We are thrilled to introduce Vet's First Choice, an incredibly convenient online pharmacy catering to all of your beloved pet's medication needs. Our utmost priority is to deliver comprehensive veterinary care within a professional and easily accessible environment. That's precisely why we are delighted to provide you with a fully online pharmacy and prescription diet food store, ensuring your convenience and peace of mind.


Vet's First Choice Home Delivery operates seamlessly in three simple steps, tailored to fit your busy life:


1. Place your order effortlessly from the comfort of your own home through your veterinarian's website or consult our friendly hospital staff.


2. Your veterinarian will promptly approve your order, ensuring accuracy and appropriateness.


3. Sit back and relax as your products are promptly delivered right to your doorstep, ensuring convenience and timely access to your pet's essentials.


At Carter Animal Hospital, we prioritize your satisfaction above all else. In the rare event that you require returns, refunds, or reshipments, Covetrus Customer Support team is here to assist you. Please note the following guidelines:

•    All return, refund, and reship requests must be approved by Customer Support. 
•    All requests must be processed within 30 days of shipment. 
•    Prescription products are not returnable.  

How to Request a Return, Refund or Reship
•    Call Customer Service at 888-606-3336 (M-F: 9am - 8pm EST, Sat: 10am - 3pm EST). 
•    If there was an error filling your order, we will assist.
•    Over-the-counter products can be returned if in salable condition.
•    All refunds are subject to change based on the quality of returned product.
•    Return shipping costs will be customer responsibility.
•    All manufacturer guarantees apply. 



Discover an extensive range of over 20,000 top-notch products curated just for you; including veterinary compounded medications, generics, supplements,

diets, and more.

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