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FREUENTLY ASKED QUESTIONS

HAVE A QUESTION? HERE ARE SOME OF OUR MOST FREQUENTLY ASKED!

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ARE YOU TAKING NEW PATIENTS?

Yes, we are accepting new patients.
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DO I NEED AN APPOINTMENT?

Yes, we are by appointment only.
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DO YOU OFFER EMERGENCY VET SERVICES?

We offer urgent care appointments for existing clients only. 
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DO YOU OFFER PAYMENT PLANS OR FLEXIBLE PAYMENT TERMS?

Yes, we accept CareCredit. Visit our Clientele Center "Financial Options" for more details.
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DO YOU OFFER HEALTH CERTIFICATES?

Yes, for The United States, Canada, and Mexico. We do not provide Health Certificates for International, Hawaii, or U.S. territory travel.
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DO YOU OFFER MOBILE/AT-HOME SERVICES?

No.
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DO YOUR VETERINARIANS SEE EXOTICS?

No.
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WHAT SHOULD I DO IF MY PET INGESTS SOMETHING TOXIC?

Please call ASPCA Animal Poison Control at 
888-426-4435
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MY PET IS HAVING SURGERY TOMORROW, BUT CAN THEY STILL HAVE FOOD OR WATER?

No food after 10:00 pm the night prior to surgery. Please do not withhold water.
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HOW SOON CAN I HAVE MY PET'S PRESCRIPTION REFILLED?

Normally our hospital is able to provide same day prescription refills. 
Cathedral City | Animal Hospital FAQs
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